We know sizing can be tricky, which is why we include a detailed size chart on every product page. If you’re still unsure, our friendly customer support team is happy to help. Just reach out via email, and we’ll guide you to the perfect fit!

We use high-quality, soft, and durable materials to ensure your apparel is comfortable for every adventure. Exact materials vary depending on the product, but each piece is crafted to withstand the journey whether you’re hiking a mountain or relaxing by the campfire.

Yes! Once your order ships, we’ll email you a tracking number so you can follow its journey to your doorstep.

Once your order is packed and ready to go (typically within 3-7 business days), it will be on its way! Most orders within the U.S. arrive in 2-6 business days after shipping.

Your adventure-ready gear is worth the wait!

At this time, we only ship within the U.S., but we hope to expand in the future! Stay tuned for updates.

Slow Trek Prints: Return & Exchange Policy

At Slow Trek Prints, we want you to love every item you order—but we get it, sometimes things don’t work out perfectly. No stress—we’re here to help.

Need a Different Size?

We always recommend checking the size guide on each product page before ordering to help you gear up with the right fit for your next adventure.

That said, we know mix-ups can happen! If you need a different size, you’re welcome to return the original item and place a new order. Here’s how that works:

How to Exchange for a Different Size

1. Reach Out First
   Drop us an email at support@slowtrekprints.com within 5 days of receiving your order. We'll send over return instructions and the best address to use based on where you're located.
2. Pack it Carefully
   Please return the item in its original condition—unworn, unwashed, and in the original packaging. Be sure to include your packing slip inside the parcel.
3. Send It Back
   Return shipping (plus any related duties or taxes) is on you. Just make sure to share the tracking number with us once it’s on the way.
4. Reorder When You’re Ready
   You can either place a new order for the correct size right away, or wait until we receive the return and we’ll help you process the replacement. Shipping and applicable fees for the new order will also be your responsibility.

Return Mailing Address

    Twirl Designs
    224 W 35th St Ste 500
    #468
    New York, NY 10001

Misprint, Damage, or Defect? We’ve Got You.

No worries, trailblazer! If your gear shows up with a misprint, damage, or a defect, we’ll make it right—whether that’s a full refund or a replacement, totally on us.

Just send us a message at support@slowtrekprints.com within 30 days of receiving your order. Include:

• A brief description of the issue
• A clear photo or two 😉
• Your order number

Our crew will get back to you in no time and sort it out.

How Long Does It Take to Review?

Once we receive your email, we’ll review your claim within 1–2 business days and let you know what’s next. If the issue qualifies, we’ll either ship a replacement or process a refund—whatever works best for you.

Replacement & Exchange Timeline

Once your claim is approved, your replacement item will be printed and packed within 3–7 business days, plus shipping time. (You can check out our full Shipping Policy for more info.)

Refund Timeline for Defective Items

If you choose a refund, we’ll process it within 1 business day of approving your return. It should show up in your account within 3–5 business days, depending on your bank.

Changed Your Mind?

While we don’t accept returns for buyer’s remorse, we totally get that shopping online can be tricky. That’s why we encourage you to check our size charts and product descriptions carefully before ordering—so your next adventure starts off on the right foot!

Need to Cancel? Here’s How

We get it—plans change. If you need to cancel your order, just email us at support@slowtrekprints.com within 12 hours of placing it. After that, we can’t cancel it because each item is custom printed just for you.

Taxes & Refunds

• If a refund is approved, any applicable taxes you paid will be refunded too.
• Please allow 2–5 business days for the refund to appear in your account, depending on your payment provider.

Need to Cancel Your Order?

Plans change—we get it. You can cancel your order by:

• Replying to your order confirmation email, or
• Emailing us directly at support@slowtrekprints.com 
  Just make sure to do it within 12 hours of placing your order, as we begin processing right away.

Prefer Store Credit?

If you’d rather skip the refund processing fees, we’re happy to offer store credit for the full purchase amount instead. Just let us know during your return request!

By placing an order, you agree to the terms of this refund policy—we truly appreciate your understanding and support of our small business.

Your Package Gone Off Trail?

If your order seems to have wandered off the trail and hasn’t arrived, no worries! Let us know within 30 days of the estimated delivery date, and we’ll work with the shipping carrier to track it down and make things right.

Return Shipping Address

Returns will be directed to our partner:

    Twirl Designs
    224 W 35th St Ste 500
    #468
    New York, NY 10001

Once your return is received and inspected, we’ll email you with an update. Please note: the Slow Trek team reserves the right to reject returns that don’t meet our return conditions.

Don't worry. We Got Your Back!

Slow Trek Prints was founded in Singapore. This return and refund policy is governed by the laws of Singapore and written in English for clarity and consistency across regions.

Deep Breathhh… You Made It To The End!

Thanks for sticking with us through all the fine print. We hope everything’s clear now when it comes to returns, exchanges, and refunds.

Still got questions? No worries—our friendly team’s just an email away: support@slowtrekprints.com 

Curious about who we are and what Slow Trek Prints is all about? Click here to learn more about our crew.

Happy trails,
The Slow Trek Team

At Slow Trek Prints, all our products are made to order, helping reduce waste and ensuring we only produce what’s needed.

We strive to use high-quality, responsibly sourced materials wherever possible. Our t-shirts are crafted from soft cotton blends designed for comfort, durability, and everyday adventure.

Additionally, we use recyclable packaging for shipping, including cardboard boxes and post-consumer recycled (PCR) plastic bags.

While we may not be perfect, we believe in making choices that respect the outdoors, you can explore with gear that feels good and does good.

Our team is here to help! You can reach out to Slow Trek Prints in the following ways:

1️⃣ Contact Form – Fill out the form on our website here

2️⃣ Email Us – Send us a message at support@slowtrekprints.com.

We’ll get back to you as soon as possible—because every great adventure starts with the right gear!